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Jonathan Cooper

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  1. 13 votes

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    22 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi ,

    Thanks for reporting this issue, Illustrator team really appreciate this.
    Unfortunately we are unable to reproduce this issue in house, Kindly help Illustrator Team to nail this issue down further:

    Kindly provide the exact preferences you are using and the data from below mentioned location .

    Mac:- /Users//Library/Preferences/Adobe Illustrator 2X Settings
    Win:-C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 2X Settings

    Share the above information with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.

    Thanks and Regards
    Ankit Goyal
    Illustrator Team

    An error occurred while saving the comment
    Jonathan Cooper commented  · 

    My suggestion to everyone here is to get your workspace exactly how you want it, then click "New Workspace" and hopefully, that will at the very least shorten the time it takes you to set up your work flow again.

    I'm having the same issue where, when my computer restarts, it reverts to "Essentials" - this way, I don't have to manipulate any existing workspace.

    Jonathan Cooper supported this idea  · 
  2. 11 votes

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