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Jim Ross

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  1. 11 votes

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    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

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    Jim Ross commented  · 

    I re-installed the newest version of Illustrator. That seems to have done
    the trick. The direct selection tool now does exactly what I expected.

    If that is not the case for you, I have used another solution, not as good.
    I just re-installed the previous version, and worked with it.

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