Make a more integrated way to report bugs
Figma allows to report bugs directly from the web app.
You go 'Help > Contact Us > Report a bug'. Then you fill out the form, directly in the app, provide steps, attach files... looks very similar to the approach Ai uses, but more streamlined, with no intermediate steps.
Once it’s done, the dropdown is collapsed, and you are where you were at the moment.
To report bugs in Illustrator you have to search for the way.
First one should locate 'Help > Submit Bug/Feature Request'. This redirects you to the browser, to http://www.adobe.com/go/aiWishform/, which can redirect you (with a frightening autogenerated link) here to UserVoice — or kick to adobe.com, if you are lucky enough.
Then you have to register at UserVoice, switch between two windows, make effort...
The difference is not that big, but reporting in Figma is a small interruption, while in Illustrator is the whole story.

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Oleg Krasnov commented
The menu in Figma combines a knowledge base search and a tech support contact form.