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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug.

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44 results found

  1. Illustrator Font problem :((

    A client's custom font that shows up InDesign and Photoshop is not showing up in Illustrator?!?!?!?!? What is the problem??? And how can I fix this?????

    I have Font Book and have never had a problem, now I am trying to reload, restart, test, etc to get the font to show up with no luck.

    Any ideas?

    2 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  2. Changing font by typing first character isn't working illustrator cc

    Changing/selecting font by typing first character is not working
    or scrolling with arrow has no preview.
    illustrator cc

    1 vote

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    Request to Contact Support  ·  4 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Text selection not showing highlighting after macOS High Sierra 10.13 download

    When selecting any text, the text is not highlighted, thus removing my ability to know what I have selected. I am running a mid 2010 MacBook Pro. All was working well until I updated to macOS High Sierra 10.13. I have done all work arounds with no success.

    1 vote

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator team

  4. After I type text, I can't correct a word. When I click on it it will select a new text box above it. I can only delete the entire text.

    After typing a word/paragraph, I can not delete any part of the word except I can select it and delete the entire word/text box. I just got illustrator a couple of months ago and I have always had a problem with it, but now it doesn't work at all. Help!

    2 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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    Request to Contact Support  ·  Raghuveer responded

    Hi,
    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you.

    Thanks.

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