Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
22 results found
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Illustrator plays a <ding> sound when trying to move objects
I am attempting to move a vector object from one side to the next using my mouse. While selected, I attempt to move the object with my mouse and I am hearing a "ding" (as if there is a message pop up) and nothing. The object will not move (The layer is not locked), and there is no error message. The object will only move with the keyboard keys. Please help! I recently upgraded to CC2018.
21 votesIf you are experiencing this issue in a version that is newer than 23.0.6, it means that the fixed bug has returned. Please vote in the opened duplicate of this issue here:
https://illustrator.uservoice.com/forums/601447/suggestions/32637637
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Complete Reset (Again) of ALL Preferences After Update (Toolbars, Workspaces, etc.)
Not sure why this STILL happens, but every time there is a jump from one version of CC (today from CC 2017 to CC 2018), all preferences are dropped.
All palettes are gone. Tool box is single column i/o 2 (as previously set). None of my preferences carried over from the version I was using right before updating. Very frustrating.31 votesCompleted (Comments Closed) · AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) respondedThis issue is resolved for updating Beta and Prerelease version of Illustrator. If you see this issue in Release(Public) version of Illustrator please report a separate issue.
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