Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

6 results found

  1. Eyedropper picks wrong color from vector art placed behind transparent image (with Shift)

    I have in image on isolated transparent background, in CMYK, with no profiles.
    It covers some art. I want to apply color of underlying art to another object. I pick Eyedropper tool and pick color from bottom art, holding Shift, clicking through transparent parts of my image.
    AI picks wrong color, with fractions and dirty channels.
    This is related to color picking in a CMYK document from real CMYK values of an image, which AI fails to do. Again, I think AI should pick REAL color.

    17 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →

  2. Objects stuck in RGB colour space in a CMYK document

    I'm working on a print document in CMYK and reusing some elements from a file created in RGB. When I go to change the colour of the text for example in the new CMYK doc it refuses to let me change the object to CMYK.

    For instance, I want the text to be 85% K but whenever I input these swatch values it automatically switches back to RBG (R77 G77 B79).

    This has been happening in Illustrator on my desktop for months, it's something I run into almost daily even after updating the software.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →

  3. Selection Tools Not Identifying Color Swatches

    Mac OS Mojave 10.14.6
    Adobe Illustrator 2020

    With the new release of Illustrator 2020 we are experiencing issues with the swatches applied to art being properly identified in the Swatches panel.

    Both the Open Arrow Tool and Closed Arrow Tool are not correctly identifying color swatches applied to art when clicking and dragging to select.

    • Select Open Arrow Tool
    • Click and drag to select art

    Expected Result: Color swatch that is applied to the art will be selected in the swatch panel
    Actual result: Question mark appears in the swatch panel
    • On the same art using Open…

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Colors, Swatches, Patterns  ·  Admin →

  4. Changing colour by pasting code doesn't register as a change / can't save.

    I've got a pallette file (yes I should make a swatch), but that's not the issue.

    If I copy the code from one colour, then select an object in a different file and paste the code into the box… The program doesn't register a change has happened.
    So when I "cmd+s" it doesn't register and my assets don't update in AE.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Cannot Reproduce  ·  1 comment  ·  Colors, Swatches, Patterns  ·  Admin →

  5. Random swatch in files

    Random swatches keep appearing in new and existing files. When I delete them, they immediately reappear.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →

  6. Colors in vector art cannot be changed unless all old swatches are deleted first

    If I want to change certain colors in a vector illustration, I cannot just go into edit colors > recolor artwork and change them. I must first delete the original swatches and then change the colors or else the colors will revert back to their original values. I think that old swatches should be unlinked from artwork if they are changed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
    Cannot Reproduce  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Can’t reproduce this today. Even global or spot color swatches don’t prevent the artwork from being edited and have the changes applied when using Recolor.

    If you still have the problem today, please share a text file, a small video with the exact steps made, along with the details of your build and OS setup.

  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories