Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
2 results found
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Selection Tools Not Identifying Color Swatches
Mac OS Mojave 10.14.6
Adobe Illustrator 2020With the new release of Illustrator 2020 we are experiencing issues with the swatches applied to art being properly identified in the Swatches panel.
Both the Open Arrow Tool and Closed Arrow Tool are not correctly identifying color swatches applied to art when clicking and dragging to select.
• Select Open Arrow Tool
• Click and drag to select artExpected Result: Color swatch that is applied to the art will be selected in the swatch panel
Actual result: Question mark appears in the swatch panel
• On the same art using Open…2 votesThe attached file opens just fine at several setups, with no problem described, sadly.
If you still a problem like this, please comment back and attach files that behave like this.
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Random swatch in files
Random swatches keep appearing in new and existing files. When I delete them, they immediately reappear.
1 voteThe problem no longer happens within the original file. If this happens again — please report and provide a test file.
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