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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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26 results found

  1. Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error

    Operating System:
    macOS 26 Beta (Tahoe), latest developer beta as of July 2025
    Mac model: MacBook Pro M2 (2022)

    Adobe Illustrator Version:
    Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)

    Steps to Reproduce the Issue:

    Open Adobe Illustrator.

    Create or open any file.

    Go to File > Save As or File > Export.

    The system attempts to open the save dialog but fails.

    The following error appears:
    “The save file operation failed. The save file operation failed to connect to the open and save panel service.”

    After that, core macOS interface components freeze, including:

    Finder

    The menu…

    1 vote

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    Under Review  ·  2 comments  ·  File Save, Import and Export  ·  Admin →
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  2. リンクを再設定する度にダイアログがズレていく

    保存時に同様のバグがあるようですがこちらも改善お願いします

    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  3. 別名保存でファイル名入力時に特定のキーコンビネーションで見えない特殊文字が挿入されCC同期エラー

    MacOS BigSur11.4 / Illustrator2021 v25.2.3

    Illustrator別名保存でファイル名入力時に、
    意図せず[control]+[option]が押されることで、
    表示できない特殊文字が入り、CC同期でエラーになる
    上記コンビネーションで、文字が入力されないようにしてほしい。

    1 vote

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    Under Review  ·  0 comments  ·  File Save, Import and Export  ·  Admin →
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  4. Illustrator 24.2 EPS title information changed to "Adobe Illustrator Artwork"

    Previously when saving eps files, the "Title" information embedded within the file would be the filename. It appears that with version 24.2 the eps title information defaults to "Adobe Illustrator Artwork". Can this be corrected back to the filename? Our RIP uses this title information and now all our files are being processed with the same name.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Brush strokes disappearing when exported

    Hello!

    I am completely new to illustrator and thought i would use this spare time to see if i could create my own new logo!

    I am trying to use a 'watercolour' brush stroke behind my text in two different colours which i have done successfully, however when i go to export my image, the brush strokes are appearing on the small preview image, but when the image is opened the strokes disappear. Is there something i need to do to be able to view these in large when exported?

    Thanks,

    Amy

    1 vote

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    Under Review  ·  1 comment  ·  File Save, Import and Export  ·  Admin →
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  6. SVG properties settings reset with software update

    We use custom settings in the SVG properties window when we save images as SVGs. When I install an illustrator update, it wipes out my custom settings and replaces them with the default settings.

    1 vote

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