Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error
Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)
Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)
Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”
After that, core macOS interface components freeze, including:
Finder
The menu bar
The Dock
The only way to recover is to open Activity Monitor or run killall Finder from Terminal.
Expected Result:
The Save or Export dialog should appear, allowing me to choose a file name and location.
Actual Result:
The dialog fails to open, shows an error message, and the macOS UI becomes unresponsive until manually restarted.
Additional Notes:
This issue started immediately after installing macOS 26 Beta (Tahoe).
The same behavior occurs in Adobe Photoshop as well.
Native macOS apps like Preview or TextEdit do not experience this issue.
I’ve tested restarting the Mac, reinstalling Illustrator, resetting preferences, and booting in Safe Mode.
The system process com.apple.appkit.xpc.openAndSavePanelService does not appear to be running when this happens.
Supporting Material:
Uploading a screen recording separately as requested.
CHRISTIAN DAVID RIVAS ALFONSO
shared this idea
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Arpit
commented
Hi Christian, can you please confirm if you are still facing this issue on Latest Mac OS 26 Beta 7 update or is it resolved at your end
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Thank for reporting this.
As of now, we are also seeing several issue on Mac OS 26 developer Beta builds. We are working towards identifying them and fixing at our end (or work with Apple to get them fixed at their end).
