Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
412 results found
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Save command does not include latest edits
Illustrator 2018. First day using this and its extremely buggy, while working on a drawing, everytime I hit save it takes the file back several steps (like a shortcut for multiple undo's). What makes this even more annoying is that you cannot access any redo. Its as though hitting save deletes the latest memory cache of the changes you've made in the previous 10 minutes.
1 vote -
PDF save
in Ai CC 2017 and earlier i could save a file to "press quality" and uncheck the "preserve illustrator editing capabilities" to make a smaller PDF... a 70 MB Ai file could be saved to a "press quality" file at about 16 MB. now when i uncheck said box the PDF is 700KB and doesn't open as a PDF but has this text: "This is an Adobe® Illustrator® File that was saved without PDF Content". and if i leave it checked the resulting PDF is the same size as the Ai file. What happened?
1 vote -
The file saved in EPS CS2 format in CS6 can not be opened from CS2
The file saved in EPS CS2 format in CS6 can not be opened from CS2
1 vote -
save as OR save a copy using artboards does not save separate artboard files at all.
Only export works as expected. But if you want to save each artboard as PDF it does not.
1 vote -
High Sierra: "Package" function doesn't work
Hi everyone. On High Sierra the "Package" function doesn't work properly (Illustrator 21.1.0). The fonts are packed completely, the links sometimes too, but often there are a lot missing links. The document itself is not saved into the packed folder. A message appears, that the packaging couldn't be done.
1 vote -
Sketch Svg
Illustrator crashes when opening svg files from sketch.
1 vote -
Illustrator scales down pasted snagit captures
Adobe Illustrator CC (2017.1.0.) always scales down pasted snagit captures, which is really annoying. No problems with the same action in PS.
1 vote -
ps import
ps files do not import correctly into AI. Transparent portions will render as gray. Some portions of the image fail to render at all. For example, this PDF ( from a ps file) will display differently in AI than any PDF viewer with the transparent background as gray.
1 vote -
AI CC for Mac open DWG files, found bug!
- AI version: AI CC all versions;
- We found a bug when open DWG files by AI CC for MAC; but it is fine when it work by Windows system.
- You can check this URL, at AI forums: https://forums.adobe.com/message/9440424#9440424
1 vote -
Illustrator will not open file
I was working on an illustration and Illustrator locked up, kicked me out and when I went back in it said it could not open my file.
1 vote -
Working file getting corrupted after installation of new graphics card
Hi, I have installed a graphics card recently on my windows 10 PC and the file which was working fine before enabling GPU features in Adobe Illustrator CC suddenly got corrupted (Error message is attached). I have updated both, Adobe Illustrator CC (ver. 21.1.0) and Graphics card driver and my windows 10 installation is also up to date.
1 vote -
error that it was modified in another app
- Open file and make a few changes
- leave file open for a while
- Try and save file and get error that it was modified in another app
1 voteThe issue is file sync services lock the file while syncing to their servers. At this point of time we do not support this workflow.
- Don't see your idea?