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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

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  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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2 results found

  1. Scaling only appearance (without objects) doesn't work

    I want to scale appearance of my art only, without changing scale of art itself. The way I'm trying to do it — is to use Scale tool's dialogue with 'Transform objects' unchecked and 'Scale strokes and effects' checked.
    AI does nothing.
    Strangely, but if I cut and paste this art into new document, AI don't allow to uncheck 'Transform objects' anymore.
    I can work around this, scaling art with effects down, and then enlarge only art, without effects, up to desired size, but this is not very nice way to do it.
    Photoshop does scaling of effects all right.

    20 votes

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    Please share the document in which this issue is seen by you.


    1) Kindly share a video recording for the issue 

    2)Please share your system details - OS, GPU etc.

    3)Please upgrade to the latest Illustrator available on Creative Cloud , and check if issue is still happening at your end.



    Regards,
    Aishwarya 'G' Gadodia
    Illustrator Team

  2. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

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