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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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10 results found

  1. Scaling only appearance (without objects) doesn't work

    I want to scale appearance of my art only, without changing scale of art itself. The way I'm trying to do it — is to use Scale tool's dialogue with 'Transform objects' unchecked and 'Scale strokes and effects' checked.
    AI does nothing.
    Strangely, but if I cut and paste this art into new document, AI don't allow to uncheck 'Transform objects' anymore.
    I can work around this, scaling art with effects down, and then enlarge only art, without effects, up to desired size, but this is not very nice way to do it.
    Photoshop does scaling of effects all right.

    21 votes

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    Apologies for the inconvenience caused to you due to this issue.
    Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down.

    Please share the document in which this issue is seen by you.


    1) Kindly share a video recording for the issue 

    2)Please share your system details - OS, GPU etc.

    3)Please upgrade to the latest Illustrator available on Creative Cloud , and check if issue is still happening at your end.



    Regards,
    Aishwarya 'G' Gadodia
    Illustrator Team

  2. Deleting Effect Causes Crash

    Any time I try to delete an effect from an object, illustrator crashes.

    10 votes

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    5 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  3. 塗りの線幅が縮小すると幅が変わってしまう

    図形や文字の幅をアピアランス→塗りを指定→パスのオフセットで
    幅を変更しています。ｖ29.61と29.6でイラレを使用すると
    縮小などをした際に幅の比率が変わってしまいます。(線幅と効果拡大縮小もチェック済み)
    ※線で作成した図形や文字は比率を守ってくれます
    29.51を使用すると問題なく拡大縮小ができます。
    これはバグなのでしょうか？

    3 votes

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    Need More Info  ·  7 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  4. Applying a material to an extruded object says it’s not enough RAM

    I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.

    1 vote

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  5. Gaussian Blur preview is slow to calculate

    Gaussian Blur is just so difficult to use, and preview NEVER works.

    When it's activated, to make a change on the objects or font that it is applied to, requires that I always turn it off first and turn it back on later. There is always a long delay for it to appear. The Gaussian blur needs to be redesigned so it is as dynamic and powerful as the feature in Photoshop.

    1 vote

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    Need More Info  ·  3 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  6. El gráfico de un objeto 3D se mueve con el objeto

    Al colocar un gráfico en un objeto 3D, es muy complicado ajustar su posición porque siempre se coloca en el centro y se mueve junto con el objeto.

    1 vote

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  7. Wrong appearance of Drop Shadow effect with text object (non-English characters).

    Wrong appearance of Drop Shadow effect with text object. It looks like effect use incorrect regional standards settings separate from the text itself causing the shadow looks like complete other characters .

    Also, if you turn off BLUR in DROP SHADOW, the shadow becomes normal. And this does not happen with all fonts.

    1 vote

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    Need More Info  ·  4 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  8. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

  9. Mascara de gradiente não funciona

    Edição da mascara com gradiente não funciona

    1 vote

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. Cannot process the 3D effect, the message says the object has too many spot colors

    I've been getting an error message (see attached file), followed by a complete lockup. The thing is, the object only has 2 colors.

    1 vote

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    Need More Info  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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