Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
10 results found
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outline view does not work
I'VE TRIED EVERYTHING.
it doesn't work, even if i try to make only outlines , i can see the preview
5 votesLooks like it was an issue with GPU drivers reference: https://forums.adobe.com/thread/2362932
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Extension EAN13 Maker
EAN13 maker window is not working as it should.
- Window is with sliders even as resolution is 2560*1440.
- Font settings is reset every time AI is reopened
- EAN file overrides units preference and is ALWAYS in Points
Very annoying and severly limits the use of a tool which could become extremely important in our workflow.
3 votesPlease contact makes of the extension. Since the extension is not released by Adobe i request you to contact developers of EAN13
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Illustrator CS6 does'nt work on macOS Hight Sierra
Hi,
waht can I do to use Illustrator CS5 on macOS Hight Sierra.
InDesign work very well, but Illustrator can't open.Thank tou very much !
Geneviève
3 votesCS6 is not supported on High Sierra.
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path malfunctioning after pressing object > expand
(I am using the cc 2019 version windows)
using my pen tool I created a path, in which I wanted to alter something and therefore I used the expand option for it. This led to my path creating new unwanted anchor points on the stroke area. In other words when I try to alter the path it only lets me select the circumference, while the actual anchor point went missing and the pen tool is unable to make any changes to it.
In the picture below it is shown everything I explained above
Ive been trying to find a solution…1 voteSo far there is no way to de-expand strokes back to live strokes. There is a feature request about it though — https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/44614782-convert-expanded-strokes-back-to-live-strokes
As for extra points Illustrator adds upon expanding, near the former corners — these are parts of miter joints used for strokes.
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AI file not locked but but cannot be edited
I have a file that while I was working on it seems to have become locked as an image and I can no longer select any elements to edit.
I have followed the guidance to unlock or unhide layers but this doesn't seem to be the issue. Can you advise?1 voteThe attached file contains one single image placed (from a png file). When this file is opened in Illustrator, the image covers the entire view area and selection outlines are outside the view area. Zoom out to see the selection handles. The contents cannot be edited like individual vectors because it is an image.
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Spell check thinks 'ans' is a word
Ai CC 2019 Spell check thinks 'ans' is a word. Please see check the link of this forum thread regarding this subject: https://forums.adobe.com/message/11166357#11166357
Apparently the function to adjust for this situation is available in InDesign but not Illustrator. The spelling mistake 'ans' instead of the word 'and' causes many issues (think how many times do you use the word and) it should not be too much of a stretch to update the spell check function in Ai CC to cover this issue.1 voteWe rely on open source Hunspell dictionaries. We are sorry we will not be able to fix it at our end.
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Resolve Blinking Power Issues Netgear
When the users of Netgear face an issue where the power LED is blinking, then the steps which they would have to undertake are as mentioned below:
• The users can turn off the Netgear router, most often this would solve the issue which the users are facing.
• Try restoring the Netgear router to its original configuration. To get this done, the users would have to keep pressing the reset button which is located at the back side of the router.
• If the error remains, it is suggested that you connect the PC directly to the router’s LAN…1 vote -
new .eps clipart will not open in Illustrator 7.0
Mac os 8.6 (still us it as my main vector creation program to create airbrush masks on plotter) and Illustrator 7.0.
I bought this alleged vector (eps) file of an anchor from some clipart etsy shop and got the canned "garbled, etc" message when attempting to open in illustrator 7.0. this has happened before. Have tried to place and all other possibilities. If anyone can open and confirm this is a real vector file, then save it for a version of illustrator my 7.0 can read, I'd really appreciate it.
1 voteHi,
While we do not support Illustrator 7.0 on this microsite. I would advise you to post this on https://forums.adobe.com/community/illustrator
Someone might be able to help you. I could have helped you if you had attached the EPS file on this post.
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Illustrator CS6 error-message
Illustrator CS6 gives me a error-message every time I press a key or button on the mouse since I updated to Mac 10.12.6.
Is there a free update available to solve the problem?1 voteCS6 is not supported on Mac 10.12. We shipped CS6 with support for 10.6 and 10.7 we then eventually updated it to make it compatible for 10.8 and 10.9. You will have to use one of those operating system or upgrade to the latest Creative Cloud.
refer to CS6 system requirements: https://helpx.adobe.com/illustrator/system-requirements-old-versions.html#IllustratorCS6systemrequirements
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Clear Recent Files Not Sticky
Version: 21.1.0
Steps:
Illustrator>Preferences>File Handling & Clipboard>Change Number of Recent Files to Display from 20 to 0
Close Illustrator
Re-Open Illustrator (Recent Files Gone...What I want)Illustrator>Preferences>File Handling & Clipboard>Change Number of Recent Files to Display from 0 back to 20.
Close Illustrator
Re-Open Illustrator (Recent files all return)Expected Result: When I change back from 0 to 20, I expect all of my recent files to be gone.
Actual Result: Recent Files return when I change the settings back from 0 to 20.
1 voteThe setting you are referring to only controls visibility – does not clear the list. Sure way of clearing the recent history is to clear Illustrator preferences.
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