Lightroom Classic 6.14/CC 2015 crash by Adobe innoculated bug
Years ago I purchased Lightroom 6.14 at a cost of 132 euros, I know that it has gone out of support, I do not intend to use it on Windows 11 or on non-contemplated versions of Windows 10, but if I keep the PC with the supported software versions, I expect as I deserve that the program continues to work without being altered by your company, just for the sake of forcing me (which you will never be able to do) to switch to a subscription version. For a few months now, it has been happening to me that the Adobe Manager software connects to the Internet and does something that corrupts the current Lightroom installation, which no longer starts, giving me an error on C:\Windows\SYSTEM32\MSVCR110.dll (which obviously has not been touched in the slightest and reinstalling that dll is useless).
The only thing I can do is reinstall Lightroom offline, by inserting my code, but after a while I get back to the same situation. I have already tried using the firewall to prevent the Adobe software from making connections to the network but evidently I can't do it efficiently enough because the Adobe Manager still manages to do its dirty work of destroying my Lightroom installation.
I called support who advised me to write my experience here, in this specific section, so I simply ask you: do you have a solution to give me to avoid compromising the software for which I paid you 132 euros or have you arbitrarily decided that I should no longer use it under any conditions?
Don't tell me "it's out of support" because out of support doesn't mean compromising a working software just for the sake of making you buy the new one!
Massimo, this place is about Illustrator only, not Lightroom. Please forward your feedback to Lightroom Classic Bugs section at Adobe Community
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I checked the link before posting, but not after posing it — sorry again, my bad!
It turns out that UserVoice makes links local if the protocol is omitted. I fixed the link in the status to the full one, https://community.adobe.com/t5/lightroom-classic/ct-p/ct-lightroom-classic?tabid=bugsStill, this UserVoice forum is for Illustrator’s bugs and requests (that’s why the address has 'illustrator' in it). Lightroom uses Adobe forums to gather feedback... I’m afraid the support made a mistake by guiding you into the wrong place.
Only some apps use UserVoice as a platform, and both Photoshop and Lightroom don’t use it. Here’s the page where all the UVA-powered apps are listed: https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html -
Massimo Nencini commented
Hi Egor, read better the message. Do you think that me and the Adobe support doesn't already try it?
Also you, why you don't try before post a url that don't exists? (Page not found
Sorry! The page you were looking for was not found.)
This is the reason why Adobe support say to me to open a ticket in this section, I already wrote this in my first message! Why you all are so anxious to reject something without read with attention? -
I add: this behavior clearly shows a desire to hit only honest users, because only they can complain about the problem I am reporting! You should do as many other companies have done and keep the verification of purchased codes running forever, because otherwise the only thing you get is that a customer like me will never consider your software again, even just for a matter of principle, I will never buy your software again, never!
And I will add another negative review to the thousands already existing in the world.