Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
67 results found
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Bounding Box outside path and wrong dimensions
After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
Hope that is only a bug and not a featureVersion 28.1 (64 bit) on Windows 10
1 voteThis is a feature, and you can disable it.
Go to Preferences > General and turn off Use Preview Bounds option in the bottom right corner.
With this enabled Illustrator includes strokes into the measured bounds.
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Issue with Illustrator starting page screen
Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.
1 vote -
No tools on illustrator 2021
Im on the last version of illustrator (on the date of 2021-01-20 at 9:47 am EST) and when i launch illustrator and create a project, there is no tools at all, when i change a settings in the window tab, nothing change
1 voteReinstalling Illustrator helped to solve this issue
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1 vote
No longer happens in latest releases
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Typo in What's new Pop Up
ILLUSTRATOR IS SPELLED INCORRECTLY!!!!
1 vote -
Can't Add Artboards in Increments of 10 by Using Shift
Used to be able in the new document window add 10 artboards by shift+clicking the buttons to the side. Now whenever I do it, it's just one at a time. Would be nice to have that back.
1 voteDoesn’t seem to happen anymore in the latest builds of Illustrator, in both legacy and modern versions of File New dialog.
If it still happens for you, please comment back.
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Control panel to set coordinates is missing
Before the last update I used to be able to draw a square or ellipse then type the location I wanted to place it, X or Y. Now that is gone. Now I have to open another box "TRANSFORM" in order to place the shape exactly where I wanted it. Very inconvenient. If I at least had the ability to dock that box at the top it would make life much easier. It has been at the top for as long as I can remember. I often use this like a CAD software when I draw. The last update made…
1 voteIllustrator team decided to swap the horizontal Control panel (the top bar you probably mean) with the vertical Properties panel in the default workspace.
We can choose to show it instead of Properties with Window > Control.
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Welcome screen doesn't show
Hello,
I'm using windows 10 and Illustrator 24.0.2.Whenever I'm launching Illustrator, without opening a .ai file, my welcome screen doesn't show at all. I can start a new project fine but I still need my screen to show. And yes the setting to show the welcome screen is checked.
1 voteGlad to know that Naoh.
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Radiobox on the Symbol options behaves inverse to the expected using the keyboard arrow keys
See the attached image, notice that Symbol Type is set to Dynamic Symbol. If you wanted to change it to Static Symbol using the keyboard, you'd expect to press down on the arrow keys, correct?
That does not work, instead you need to press UP on the keyboard arrow keys, which is the exact opposite of what you'd expect.
1 voteDoesn’t seem to happen anymore, and the Down arrow toggles the option is expected.
If it still happens for you — please comment back.
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Make CMD+D to behave the same way in both Illustrator and InDesign
I like the CMD+D on Illustrator but want that on InDesign for duplicating things easier, and I also like the CMD+D on InDesign and I want that on Illustrator to relink photos easier. So maybe keep the CMD+D the same in both and create a new left hand command for the other?
I'm down1 voteYou can reassign these commands to new hotkeys manually to any combination you need, using Keyboard Shortcuts dialog.
If you think that all Adobe apps should have the same keyboard shortcuts anyway, you can try to upvote this general request.
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User Interface zoomed in
The interface in my Adobe Illustrator 2019 is 'zoomed-in' and it's not the same size as other Adobe apps. I've attached a screen shot of Illustrator 2018 vs Illustrator 2019.
1 voteIllustrator has a feature to scale user interface on high resolution devices. You may choose to turn it off under preferences>User Interface>UI Scaling.
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"Left-click the tool to view a list of all the tools in the tool group." Does not work.
"Left-click the tool to view a list of all the tools in the tool group."
Very simple, right? We've all been able to do it forever.
Well, I don't want to be overly unpleasant about this, but, having finally upgraded from Adobe CS5 to Adobe CC, I find that this most basic of actions is unperformable on my computer. It worked in CS5.
It's the newest version of Mojave, 10.14.3, and the newest version of Illustrator, on account of me having just installed it.
1 voteMarking Resolved based on user comment
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resize does not respect the homothety
1) It is impossible to draw a specific object
If we write 100 x 100 pt in L and H. This draws: 101,172 x 100,657 pt
It's not accurate and not square !!2) Having the box "keep proportions V and H" checked.
You can not write 200 pt in H and keep the proportion respected.
Example I type V = 200 pt. He writes me V = 202,172 pt and H = 203,292 ptStill not accurate and not square
It's a disaster, because gradually, while working and constantly changing the sizes of these objects, everything becomes oval and…
1 voteThe issue no longer happens in the latest versions of Illustrator.
If it still does for you — please check if the Use Preview Bound option in Preferences > General is disabled, and comment back if toggling it does not help.
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Illustrator ignores ‘Use Preview Bounds’ setting unless multiple objects are selected
Not much more to say. Single object selected? Bounding box ignores the object's stroke. Multiple objects selected? Bounding box encompasses the stroke.
MacOS Mojave 10.14.2
Illustrator 23.0.1Attached is a video demonstrating the issue.
1 voteSeems like it was fixed and won’t happen anymore. Please confirm
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Stroke panel doesn’t show details
Stroke panel does not work correctly. No details are shown and only after multiple workspace changes, does it sometimes appear.
1 voteThanks for contacting us. your panel is in collapsed state. Please click on double arrow button to expand the same.
Thanks
Anish Kumar
Illustrator Team -
You took away the highlighted outlines from when I select and create objects
I cannot see the outlines highlighted on anything I select, this has ruined my ability to use this program.
I tried going into preferences and selecting the option for showing anchors when I select and it did not work either.I want the old version back, this is useless, PLEASE STOP CONSTANTLY UPDATING THIS PROGRAM
1 voteSorry to hear that you are facing this issue. Looks like you have ‘Show Edges’ option disabled. Goto View→ Show Edges and it will enable the outlines.
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Menus, tools and swatches are too big since 2019 update
It seems like it can't tell its on a 5k monitor?
See comparison below.
Illustrator 2019 compared to InDesign 2019
1 voteStarting CC 2019 we are scaling the user interface a little on high resolution devices. To turn that off please use the small value as described on this page to get back the behaviour of previous release.
https://helpx.adobe.com/illustrator/using/customizing-workspace.html#Scaletheuserinterface
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Dialog boxes appearing on second display
I run Illustrator CC on an iMac (5K, 27-inch, late 2015) running Mojave, with a secondary ViewSonic display for browser windows, etc. I do my design work on the iMac display. Sadly, all of my Adobe Illustrator dialog boxes (save, etc.) appear on that second display (this has been the case for the last few CC releases, and predates Mojave)—it got so annoying that I disconnected the second display for a while. No issues with the other Adobe apps I run (Photoshop and InDesign). Would love to see this resolved.
1 votePlease upgrade to latest Illustrtor version 23.0. We did fix something similar. However we do recommend and support Illustrator only on primary monitors
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Essentials Classic Workspace is missing
I have students who do not have access to the Essentials Classic Workspace. If this was removed this is a BAD idea, particularly for education environments. Educators like myself spend a great deal of time producing project-specific videos using a particular interface configuration and if my students cannot access it the videos and my valuable time have been wasted.s
1 voteJim, Essentials Classic workspace is still there and won’t be removed, as far as I know. That is definitely a local corruption, and a clean reinstallation or Preferences reset is advised.
If you are still missing it, please comment back.
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Adding Preset Brushes to Brushes CAN cause drop down menu to break
I wanted to have all the brushes that come packed with Illustrator available to me at all times. I loaded the ones I wanted, selected and added the brushes. Once I did this the drop down menu crashes and will not come back, the top is lost and does not scroll up. This has effected all my documents until I closed down Illustrator. When I did this again it was fine.... any ideas?
1 voteHi Benjamin,
Once you load all the brushes that you need in brushes panel, Save it as library from the flyout and you can open this library everytime you want to use it.
You can mark the library persistent, so that it opens on restarting the application.
Hope this helps. If you still need help write to sharewithai@adobe.com with mention of this.Thanks
Anish Kumar
Illustrator Team
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