Welcome screen doesn't show
Hello,
I'm using windows 10 and Illustrator 24.0.2.
Whenever I'm launching Illustrator, without opening a .ai file, my welcome screen doesn't show at all. I can start a new project fine but I still need my screen to show. And yes the setting to show the welcome screen is checked.
![](https://secure.gravatar.com/avatar/9d63c4314a44324d5d237a9d6e8ec107?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
Glad to know that Naoh.
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Naoh commented
Hey Anish,
I just did the update of the creative cloud and the softs, my problem has been solved with the update ! They corrected it. Thank you for your help nonetheless
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Hi Naoh,
on run type %appdata%
In this go to Adobe folder and that should contain 'CCX Welcome' -
Naoh commented
Hello Anish,
I tried to look for the CCX Welcome folder but I don't have it on my computer.
My username doesn't have any special characters.