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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug.

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3 results found

  1. The Generative AI Try It Box won't close after clicking on the "X" close button

    The Generative AI Try It Box won't close after clicking on the "X" close button

    12 votes

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    3 comments  ·  User Interface  ·  Admin →
    Cannot Reproduce  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi All,


    The issue should no longer be reproducible in the latest build available of AI available on CCD , as we have removed the contexual notification in the recent releases.


    Please try it out at your end in the latest build, and let us know if the issue is resolved for you as well.


    Warm regards,

    Aishwarya G Gadodia

  2. File's list Symbols not automatically updated in panel when pasting symbols from another file.

    Illustrator CC 2018 (22.1) on Mac High Sierra 10.13.3

    I have a file that already has symbols in it. When I paste more symbols from another file, the symbols recently pasted do not appear in the Symbols panel (eg if I want to select one of them and use the panel's menu to select all instances).

    The first file below shows the Symbol panel with the new symbols missing.
    The second shows the Replace dropdown menu, where the new symbols are shown (colour circles).

    I only managed to make the new symbols appear by creating a random new one (it…

    1 vote

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    Cannot Reproduce  ·  2 comments  ·  User Interface  ·  Admin →

  3. Pop up descriptions missing

    The pop up descriptions for the various buttons on the toolbars are very inconsistent; sometimes they appear and sometimes they don't. Sometimes they take a long time to appear and sometimes they're fairly quick. Please fix this, as it is impossible to figure out what a tool does from an image, text is required.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
    Cannot Reproduce  ·  Ashutosh Chaturvedi responded

    Can you please share the version of Illustrator you are using and the operating system in use. We cannot recreate the issue at our end.

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