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Chrispy303

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    This problem requires an investigation, but not enough data is gathered yet to even start it.


    Please provide these settings to help the team to deal with the problem:

    1. The version of illustrator. OS and GPU model

    2. Your color settings (a screenshot of the Color Settings dialog will do)

    3. A test file with swatches which gets changed

    4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)

    Also, please check if the behaviour differs when you disable GPU mode and note that.


    Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.


    It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…

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    Chrispy303 commented  · 

    Still no solution.
    Adobe finally contacted me to investigate after waiting for over 2 years... they asked for all this stuff to help their investigation, which I supplied... that was 2-3 months ago
    Probably going to have to wait another 2 years for any action.

    WE NEED AN ALTERNATIVE TO ADOBE

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    Chrispy303 commented  · 

    FYI everyone - Someone has found a pretty effective workaround till Adobe finally fixes this **** (faceplam)

    Find the workaround instructions here > https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44596797-illustrator-will-automatically-convert-color-codes

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    Chrispy303 commented  · 

    Im so over this issue... continues to happen and even gets worse.
    20years on Ai this has never been an issue, but now it is.
    Please dont tel me its my colour profile or I might explode.

    FUKN FIX THIS ADOBE!!!!!

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    Chrispy303 commented  · 

    No, colour change only happens in Ai

    Im seeing very noticeable changes happening more quickly now too... It seems to affect light and dark colours more dramatically.

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    Chrispy303 commented  · 

    Yes its not acceptable to have a major problem like this exist in Ai, especially as you pay top dollar for it.

    Ive contacted Adobe directly and posted comments here and other places.. yet Adobe ignore this issue.

    I'm now just adapting and getting used to having to adjust ALL COLOURS in Ai documents before exporting finished art - So frerakin annoying!!!!!

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    Chrispy303 commented  · 

    Also - I'm not copy pasting between CMYK / RGB files.

    This colour change is happening to elements that never leave the file / colour profile they were created in.

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    Chrispy303 commented  · 

    Hi Jotham

    Yes, Ive never seen this happen before either - 20+ years using Adobe

    Yes, colours change live while working on a file. I tested this by checking a colour breakdown.. continued to design in the file without closing.. then going back to check colour breakdown about 30 mins later. So weird.

    To add to this - Working on a file, save close. reopen file and work, colours change again, save close. Ive had elements sitting off to the side of a document that I havnt touched in weeks/months and you can see a massive change over time to the colours of these elements. Its like every time I open the file the colours change slightly, and aginf the next open, and again.. till its radically diferent. See attached img, this element has been sitting on the side of my document for the last 6 weeks, look at the change in colour.

    Chrispy303 shared this idea  · 

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