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Tudor

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4 results found

  1. MacOS Big Sur rendering bug.

    10 votes

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    8 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Tudor commented  · 

    Having the same bug on an iMac Pro, Big Sur. Basic support didn't help. Advanced support said they'll give me a call in 24-48 hrs... It seems the bug is from 2015...

    Tudor supported this idea  · 

  2. screen is getting red please help

    3 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Tudor commented  · 

    Having the same bug

    Tudor supported this idea  · 

  3. Illustrator documents open to a red / black screen

    35 votes

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    57 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Tudor commented  · 

    The bug is back in 2020

  4. Illustrator causing red screen

    7 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Tudor supported this idea  · 
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    Tudor commented  · 

    Having the exact same error on an iMac Pro

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