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Peter Lenz

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  1. 24 votes

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    Peter Lenz supported this idea  · 
  2. 143 votes

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    Peter Lenz commented  · 

    Hi jonbrong

    I switched between an Apple Mouse II and a Logitech Mouse several times during my tests. In the process, I switched the mice on and off several times. This had no positive effect on me.

    But nice if it helped you - possibly the problem was multilayered.

    Many greetings Peter

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    Peter Lenz commented  · 

    Hi,

    the problem with the "green cursor" only appeared when using Apple Mouse I and II. The older Apple Mighty Mouse with trackball worked fine, as did a Logitech mouse.

    With the update to Illustrator CC2022 v26.5 the "green cursor" problem disappeared. This means green light for Apple mouse I and II.

    Many greetings Peter

    Peter Lenz supported this idea  · 
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    Peter Lenz commented  · 

    Hi,

    In the meantime I have updated again to Illustrator CC2022 v26.4.0. The problem has not disappeared with it, but I can test in parallel and I can also do my job with CC 2021.

    It looks quite like the "green cursor" problem has to do with the mouse.

    Both the wireless Apple Magic Mouse I and II have the problem.

    With both the USB Apple Mouse Trackball and the Wacom Intuos Pro M PTH-660 pen, I have not been able to find any problems so far.

    Many greetings Peter

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    Peter Lenz commented  · 

    Hi

    the current version of Illustrator CC2022 v26.4.0 is causing massive problems mainly when duplicating objects with choice key, but also simply when moving them with the mouse.

    When duplicating objects with the Option key, a warning tone sounds and a cursor with a black arrow pointing to the top left appears, and a white cross on a green circle appears at the bottom right - just as if you wanted to drag and drop an object from one document to another.

    After that, objects sometimes cannot be moved at all - a warning tone always sounds.

    However, such an object can be moved, scaled, rotated etc. with the arrow keys. Sometimes it helps to select another object and then select the stubborn one again.

    The problem occurs with multiple files as well as with a newly created file.

    The problem did not occur with the previous version 26.3.1 with the same documents.

    What I have already tried without success:

    -Display with CPU enabled
    -Preferences deleted
    -Illustrator cache files deleted

    -Removed all third-party PlugIns, including those from Adobe Exchange.
    All PlugIns were up to date in each case.

    -Uninstalled and reinstalled the program - also without success.

    Other problems (more cosmetic):

    The "Missing Profile" dialog box when opening a file, moves a bit further to the left each time a file is opened, until it finally reaches the left edge of the screen and stays there.

    The same thing happens when saving files. Here it is the "Illustrator Options" dialog box.

    I have since reverted back to version CC2022 v26.3.1 - and all is well again.

    Since a downgrade removed the latest version CC2022 v26.4.0, I can't test out any tips for now.

    Many greetings Peter

  3. 114 votes

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    Peter Lenz supported this idea  · 
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    Peter Lenz commented  · 

    I can't understand that a bug that was already reported on 09.03.2020 has not been fixed yet.

  4. 40 votes

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    It turns out the problem is fixed only partially in 26.3.1, only for some users, and the performance remains slow when grid is rendered with lines or dots in Outline mode. This applies to zooming, panning and ghosting of objects being moved.

    Please help the team by providing your specs and answers to these questions:

    1. Does it work fine with grid as dots in Preivew / Outline mode?

    2. Does it differ from grid as lines in these modes?

    3. What is slow for you exactly? How severe?

    4. Is there a difference if you disable 'Grids In Back' option?

    5. What are you lines/subdivisions settings?

    And any other related feedback is appreciated. Let's track it down and get this really fixed.

    Peter Lenz supported this idea  · 
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    Peter Lenz commented  · 

    In Illustrator 2021 v25.x, if you turn on the grid in the view menu in an illustration and then switch to the path view via Command + Y, it takes a long time for the path view to appear, and Illustrator hangs afterwards.

    I have been tinkering for a long time to make this connection.

    The bug appears in versions 25.3, 25.3.1 and 25.4.0. I cannot say if earlier versions of 25.x are affected.

    The bug does not appear in Illustrator 2020 v.24.3.0.

    Some connection with GPU rendering and graphics card does not seem to be ruled out.

    If I turn off GPU performance in Illustrator version 25.4.0, then switch to path view on an illustration with the grid on, the switch takes longer than usual, but Illustrator doesn't hang, and I can also switch back to preview view.

    iMac Retina 27“, 2017 / 4,2 GHz Quad-Core Intel Core i7 / 32 GB RAM
    Graphics card Radeon Pro 580, 8 GB VRAM / macOS 10.15.7 Catalina

    Many greetings Peter

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