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Anonymous

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  1. 58 votes

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    Hi,

    After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.

    Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :

    1. Go to Edit → Color Settings
    2. Under Settings set the default color profile → North America General Purpose 2
    3.Press OK

    Then try creating new document.

    Incase with the above workaround still the issue is observed at your end, please let us know in the comments .

    With Best Regards,
    Aishwarya G Gadodia

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    Anonymous commented  · 

    This bug has been around for more than a month and is a critical workflow process bug and should be top priority. I'd like to think Adobe staff can empathize with tight deadlines that demand accuracy but seeing as this has been around for as long as it has, perhaps not. It's hard to not vilify this company for its severe lack of urgency.

    I have received confirmation from Adobe (Twitter) that the steps I showed to create the bug were reproduced from the Adobe Team and that was about a month ago.

    I'd like to see some transparency from Adobe and at least provide an update on what they've learned internally about this bug. This would at least restore a little bit of faith.

  2. 2 votes

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  3. 2 votes

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  4. 12 votes

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    6 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 3 votes

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  6. 3 votes

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