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AdminEgor Chistyakov (Admin, Adobe Illustrator)

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  1. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  2. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  3. 6 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) shared this idea  · 
  4. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Valter, which version are you using?
    Am I right thinking it happens only with GPU mode?

  5. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Same problem with scripts. Accessing a clipped size is a nightmare and requires cycled iterations over the collection of objects... while Ai just has these correct values in Transform.
    Both should be addressed.

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  6. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Hmm. Converting a global color into a local one (and entering a new HEX value is basically is a conversion) is a destructive operation. Just editing a field and loosing the global status would be unintentional for some users...
    But if Ai allows to set the cursor in the field, I think a warning should be given, and the conversion should be allowed if a user agrees. Another solution, making the field read-only for global colors, would be less practical and even more annoying, although technically more correct.

  7. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Yep, Sonoma is a terrible update, and causes a lot of problems. No news on what causes these so far.
    Thanks for the report though.

  8. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  9. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Glad it got solved for you and thanks for replying back on this. Perhaps it can help other in the same circumstances!
    I am closing it as Resolved.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you please share a test file (several files in this case) that demonstrate this problem?

  10. 5 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Walter, I can spot it alright though, I am using the darkest scheme myself. It might be your specific monitor calibration or just lighting conditions!
    Can you make a mockup of the tint you’d be happy with though?

  11. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Garry, do you get any messages at all when it crashes?
    Does Crash Reported dialog appear?

    If no — please try these steps to create Crash Reporter debug logs (Windows only):
    1. Create a folder named "windowsclient" inside of C:\Users\<username>\AppData\LocalLow\Adobe\CRLogs\ (if not already present).
    2. Create "generatecrlogornot.txt" file inside of C:\Users\<username>\AppData\LocalLow\Adobe\CRLogs\windowsclient.
    Logs will be generated here.
    When Ai crashes ('when', not 'if'...) — check the folder and share these here in comments. Upload them elsewhere and share a link, if you wish to or if UserVoice misbehaves (it sometimes does).

    The same thing happens for me, but instead of just crashing it prefers to freeze. And to be fair, it just crashes on its own long before 24h, during work.
    Also, please try to open Task Manager, Details. Right-click on caption, choose Select columns, locate 'GDI objects' and periodically check the value for Illustrator.exe — if it ever comes to 9900 or something similar — let me know.

  12. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Todd, does it work as it should when you toggle toggle into CPU preview?
    Can you please share small test file, with a portion of this artwork? Preferably with the whole depth stack intact in these regions you show.
    What are your full specs, OS, GPU, etc.?

  13. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can’t replicate this on Windows.
    Can you please share a test file?

  14. 12 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  15. 3 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Robert, can you please share a simple test file and the video to demonstrate the team the problem, exactly like you are having it? Show how something fails to snap to a desired point at smaller zoom values, and then how it does closer up.

    Just in case: what your snap setting are? Smart Guides? Snap to Point? What Snap to Point Tolerance do you have in Preferences?
    Do you have 'Highlight anchors on mouse over' option enabled or not and if it makes a difference if you toggle it?
    Please reply!

    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  16. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    The issue still persists... Since Ai does not allow to search both Tools and Menu Commands at the same time, a chance that both commands will be modified is very small — and you are a living proof. The problem is that there is probably no mechanism to allow one command to appear in both sections, and no one to make these share a shortcut.

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    I confirm that. When I try to assign Shift + F to something else, Ai reports a conflict. If I go to the command that uses Shift + F, I get the Presentation Mode... but no the one in Menu Commands, but in Tools.

    For some reason these are two commands, that have the same name and perform the same operation, but one is in View menu, and another one got added into the tool panel, along with Normal and Full Screen Modes.

    Unbind the second one as well, and it won’t bother you.
    Please reply.

  17. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Compatibility keys for accessing menus are a good thing, but this little bug sometimes happens. It feels like on Windows the Alt key is sometimes treated as still being pressed, and that’s forces Ai think that you try to hit Alt+V instead of V, and that’s what opens the View menu instead of picking the Selection tool.
    This happens not only in Illustrator, but in some other apps, including Photoshop. I haven’t yet figured out why and when it happens.

    As for the brushes, it’s pretty simple once you grasp how these work in Ai.
    All presets are local, and are saved within the file: brushes, symbols, swatches, styles, etc.
    To have a certain set to appear in each new document you create (ore remove some you don’t use), you’d have to customize existing document profiles Illustrator bases new documents on, or create your own. Here is a simple guide: https://helpx.adobe.com/illustrator/kb/create-custom-new-document-profile.html
    Just don’t forget to backup customized originals, since Ai resets them each major update. It should not change your custom profiles, but still back up them.

    Another way would be to make a persistent local library.
    Put the brushes you want in a document, save it on disk, then go to Brushes panel, to its flyout menu, and call for Open Brush Library > Other Library. Choose your saved document with brushes, and then in the opened panel’s menu choose Persistent, to make it stay forever. Then each clicked preset will get loaded into Brushes and get stored into the current document. This approach helps to reduce the document’s size — remember, all local assets and presets are stored within the file, and this bloats the size.

    Hope this helps.

    Please also try to log one request per entry here at UserVoice. This helps to prioritize feedback and track it later.

  18. 2 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Can you reproduce this in the latest Ai versions?

  19. 4 votes

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) supported this idea  · 
  20. 1 vote

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    AdminEgor Chistyakov (Admin, Adobe Illustrator) commented  · 

    Eric, you’d need to share the file with the team to start the investigation.
    Please send it over to sharewithai@adobe..com
    If the file is large, try to upload it first somewhere and share a link to it instead.

    Just to be sure — have you tried the free Ai2Psd script to export the document?
    https://github.com/creold/ai-to-psd/tree/master
    Please give it a shot and see if anything changes.