AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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10 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment An error occurred while saving the comment Borja, please tell more. When do they change exactly? Which tools and options?
Do you use workspaces? Tool panel presets? -
10 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
Illustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。
ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。
こちらのレポートは、いったん対応完了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment While I agree it should not happen, I wonder why haven't you assigned a custom hotkey to a Trim View command?
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1 vote
An error occurred while saving the comment Can you record a video of this behaviour, please?
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5 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Looks like a rendering issue of some sort...
1. What happens if you switch to CPU in View menu or disable GPU in Preferences?
2. If it doesn't change anything, van you please send this file over to sharewithai@adobe.com (put the link to this issue in the email's body, https://illustrator.uservoice.com/forums/601447/suggestions/45070219), or share it here, if you are allowed or willing to make it public. Perhaps it's a local problem -
1 vote
An error occurred while saving the comment Cosmic, can you please share this test file for invesigation?
Attach it here at UV or send it over to sharewithai@adobe.com — and please add the link to this report in it (https://illustrator.uservoice.com/forums/601447/suggestions/45061447)Definitely broken, and should be fixed
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4 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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Find Font window panel - expandable/resizable and searchable
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iwant.jpg 65 KB -
Dialogue fontes.jpg 704 KB -
Screen Shot 2020-11-16 at 10.23.48 AM.png 49 KB -
Screen Shot 2020-06-15 at 2.07.18 PM.png 258 KB -
Screen Shot 2020-06-15 at 2.09.25 PM.png 330 KB -
Screen Shot 2020-06-02 at 10.48.54 AM.png 296 KB -
Screen Shot 2020-06-02 at 10.48.46 AM.png 179 KB -
screen.jpg 104 KB
51 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment I often work with old files containing old versions of fonts, which are not installed on my PC. We now use newer versions.
Names are almost identical, but AI neither propose new one, so I have to locate replacement manually.
I have to scroll this tiny list and search it by eye.
Keyboard typing only scroll to first typed letter.
Please add Search field there. -
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2 votes
An error occurred while saving the comment To access betas, open your Creative Cloud Desktop application and search the left column for 'Beta apps', with a flask of chemicals icon next to it. It is usually placed below 'Acrobat and PDF' item.
An error occurred while saving the comment John, it does not crash in the latest Beta. Do you have access to it? Can you verify this, please?
An error occurred while saving the comment Yep, it does crash for me also. Reports sent.
Thanks for catching this.An error occurred while saving the comment John, any artwork or a specific one?
Can you share the parameters you use and the file, here (if you are allowed to, and want to share it publicly) or via sharewithai@adobe.com? -
1 vote
An error occurred while saving the comment Shannon, I can import the file alright.
Do you by any chance keep this file in a cloud-managed folder? Does the issue stay after you restart the computer? -
1 vote
An error occurred while saving the comment James, I can’t reproduce it with Trajan Pro 3. It looks just fine (except for loosing a fill if I try to create a compound path directly from the outlined group).
Can you please share some screenshots and the output files, along with the settings used? Which method did you use, Export As or Save As, or Export for Screens?
If the files are sensitive and you are not allowed to share them publicly, you can send them over sharewithai@adobe.com
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1 vote
An error occurred while saving the comment I confirm .ai document does get placed in InD without vertical lines of text.
Also, when I try to resave it, to the same .ai, the problem gets eliminated, it gets placed just fine... interesting.An error occurred while saving the comment Yep, a typo from me, sorry.
The correct address is sharewithai@adobe.com
Anyway, I'm seeing the files, thanks, will try to replicate.An error occurred while saving the comment I'm afraid the team won’t be able to say anything without the file on their hands... Can you please send it over to sharewithai@adobe.com?
Put the link to this report in the body of the email (https://illustrator.uservoice.com/forums/601447/suggestions/45053212) -
4 votes
An error occurred while saving the comment Yep, I can see that, thanks for the right up and the English version
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1 vote
It turns out the folder is managed by Google Drive, and it restored a previous version for some reason.
If you had problems like this too — please comment.
An error occurred while saving the comment Well, it 'solves' it, but not really. What really happens is a mystery. At least you got your data restored!
I must admit I had problems with saving into Drive’s managed folder before, but not like this one, my files were just locked for some time.
If it continues with other files, I think you should try to contact Google :/ Tough! Good luck.
An error occurred while saving the comment So it feels like for some reason GDrive prevented the file from been properly written... or restored the original version. Or not.
Can you look up the other version of this file at https://drive.google.com? Right-click the document and try Version Control.
An error occurred while saving the comment Oh, this is disastrous.
Never had anything like this.
1. Is the document a local file, or a cloud document?
2. If it’s local — is it kept in a plain folder, and not in a any cloud-managed one?
3. What do the dates show, about creation and modification? -
1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Doesn’t look smaller to me. CS6 vs CC.
Do you have and screenshots, videos? -
1 vote
Illustrator uses real Small Capitals when a font has specialized glyphs for that, just like these two top fonts used in the test file.
When a font does not have true small caps, they get faked using the value from Document Setup.
An error occurred while saving the comment The top font is Adobe Garamond Pro.
It has its own glyphs for Small Capitals — real ones. That’s why when you hit the Small Caps buttons, Ai takes these, instead of faking them with the value from Document Setup. This is a designer’s intention to have this size of small caps.The middle font is Palatino Linotype... and for some reason forcing Small Caps on it does not do anything in the latest version! This is strange and need to be studied... OK, figured it out, it does not want to use glyphs when the language is set not to Russian, but in this document only.
Anyway, this Palatino too has specially drawn glyphs for small capitals.
While I admit this is a bit confusing, and Ai does nothing to distinguish automatically scaled fake small caps from the proper ones, this is fairly simple once you figure it out. -
1 vote
An error occurred while saving the comment I don’t see a three-second lag, but I decided to compare the current speed of opening a sub-tool panel and the speed CS6 has.
Results are (in milliseconds, measured by delays in recorded GIFs):
CC:
49
30
55CS6:
34
34
34So there is a lag, but not that drastically large.
Let's try to figure this out, starting with Photoshop.
This place is not for Photoshop's issues, but Illustrator only (the correct one would be https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop) — but I personally can comment on that.
You can still save JPGs in Photoshop if you wish. First, you can access the format by using 'Save a Copy' command inserted of 'Save As'. Then, you can go to preferences and revert the behavior (more or less).
The detailed explanation why Adobe had to do this can be read here: https://petapixel.com/2021/05/18/photoshops-save-as-function-has-changed-on-mac-heres-why/
About Illustrator — sorry, I don't get it fully. Does it reset the current workspace for you every time you start Illustrator? Or on every update?
What about three point thing and a wheel?