Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Viberoom

My feedback

2 results found

  1. 21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Viberoom commented  · 

    Yes. It’s fixed now. The loss in productivity while still paying full price is disgusting.

    Viberoom supported this idea  · 
    An error occurred while saving the comment
    Viberoom commented  · 

    macOS Monterey v 12.0.1
    iMac 27-inch 2017
    Illustrator v 26.0.1
    - Any file newly created or existing can only be saved to Adobe Cloud Storage and not the local computer.
    - Any file newly created or existing can not "Export As".
    - Both "Save As" and "Export As" options are available in the drop-down menu though nothing happens (no pop-up window) when choosing these options.
    - I have tried much of what I have found online in forums.
    - Force Quitting with and without sending feedback to Adobe.
    - Unchecking and checking "Documents Folder" and "Downloads Folder" in Security and Privacy Settings - force quitting throughout these stages. (I do not have "Desktop Folder" as an option in these settings btw.
    - Unchecking the "Full Disk Access" box to enable actions to the point above.

    What did make a slight difference?
    - Removing additional monitors (2 external monitors) enabled the pop-up window to show for both "Save As" and "Export As", however with no details inside - I can not do anything with the window, only escape out of it.

    Interestingly, I have full features and functionality for the same macOS and Illustrator versions on my Macbook Pro. So my workflow is designing on the iMac and "Export" or "Save As" from my MacBook Pro (no monitors attached) - though this is a highly cumbersome workflow considering the fees I pay for your products.

    The same issues are now occurring in Acrobat Pro.

  2. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Viberoom shared this idea  · 

Feedback and Knowledge Base