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Petite Gentlemen LLC

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3 results found

  1. Freezing and crashing

    286 votes

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    42 comments  ·  Illustrator (iPad) Bugs  ·  Admin →
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    Petite Gentlemen LLC commented  · 

    Same here, the app freezes and closes just when trying to open a file.

    Petite Gentlemen LLC supported this idea  · 

  2. Cannot open cloud documents on another device

    4 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Petite Gentlemen LLC supported this idea  · 
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    Petite Gentlemen LLC commented  · 

    I am having the same problem. Can we please get a resolution to this? In my case it doesn't update with a restart of either device from desktop to Ipad or Ipad to desktop.

  3. Font drop down menu disappears

    32 votes

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    37 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Petite Gentlemen LLC commented  · 

    This says it was fixed in 2018 but I just purchased Adobe Illustrator and I am having this problem. All of my programs are up to date.

    Petite Gentlemen LLC supported this idea  · 

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