Petite Gentlemen LLC
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283 votes
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An error occurred while saving the comment Petite Gentlemen LLC commentedI am having the same problem. Can we please get a resolution to this? In my case it doesn't update with a restart of either device from desktop to Ipad or Ipad to desktop.
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32 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Petite Gentlemen LLC commentedThis says it was fixed in 2018 but I just purchased Adobe Illustrator and I am having this problem. All of my programs are up to date.
Petite Gentlemen LLC supported this idea ·
Same here, the app freezes and closes just when trying to open a file.