I think is time to switch to Affinity and ditch Adobe, seems like they care less about their users.

Adobe please fix this issue. It’s been too long and it is very frustrating.

Lo mismo me pasa a mi. Que puedo hacer? Si se supone que para evitar este tipo de errores pague illustrator

About to ditch adobe illustrator on ipad freezes constantly after only 3 edits

Hi adobe team, I been having the same issue and can’t even work on anything, the app keep closing 1 min after opening my project

Hello Adobe Illustrator Team,
Do you have a plan to fix this issue? If yes, what time do you think you will fix it? The screen freezes. I need to reboot the app to continue drawing.

I'm on a deadline and Illustrator app keeps crashing every 1-2 minutes deleting all the progress but everything is updated and i have lots of free space left on my device, icloud and Adobe cloud, apple pen and Photoshop app works normal tho.
iPad gen 9 18.4.1 version

I'm also having problems daily. The app crashes, closes, pinch zoom doesn't work, or lack of response from the Apple Pen. Sometimes I can see the hover so used the pen, but the functions are not performed. Completely stuck.
iPad Pro 18.3.1 version

Same thing here. Very frustrating

Hallo, ich kann seit Tagen nicht mehr zeichnen.
Ich brauche das Programm dringend

Basically the same thing, freezing etc. I also am unable to zoom in or out or pan the screen after a while of working. If I just open a file, leave the app and return to it this also happens. So I have to close the project, close the app and then open it again. This is not ideal and is time consuming especially when you have deadlines.

Any time I try to open a new or an existing file, the app crashes. I’ve tried reinstalling it, didn’t help.

Did anyone update to iOS 17.2 recently?

I just chatted with them through the creative cloud app and they had me turn off the show effects when using pencil setting in the apple pencil settings and it's not crashing anymore.

Crashing for me. Only fix is to use finger touch and take off my Magic Keyboard

My app crashes within a couple minutes of using it, and if I try to import an image from my photos it crashes immediately.

I open a document I had set up on my computer to work on my ipad when I couldn’t be home. And it crashes the exact same way everytime. I managed to work on it for about 10 or 15 minutes before this started happening.

-open AI and all loads fine
-open the file I want to work on and it loads ok
-as soon as I move my cursor or touch the screen to select any tool, layers, or other options, it immediately crashes.

Happens the exact same way everytime. Just happened about 10 times. I deleted the app, restarted the ipad, and redownloaded AI. Same thing kept happening. I closed every other app. It is an iPad Pro 12.9” 5th generation. It should be able to handle just AI and nothing else at the least.

EDIT: running IOS 17.1.1

Second EDIT: I have an apple magnetic wireless keyboard that I use with my ipad. I mostly use my pen and fingers, but I do use the keyboard some for typing text onto the design or key commands. I also find ther built in trackpad on the keypad better for making flowing lines with the pen tool. It is now crashing when I use this trackpad but crashing much less when I use my fingers or Apple Pencil Gen 2.

I am on a deadline and I cannot do anything in the app. Yesterday I was able to update a few images I created, but the app kept crashing. Today, I can open the app but when I select a project the app crashes.

My pad and app show to be updated. Please fix this concern as soon as possible.

I can't do anything, the app just crashes

I can open a file for just moments before it crashes. Issues began after updating to current iOS 17.1.1. I have restarted, uninstalled/reinstalled the app and the results are the same. This is obviously a compatibility issue that needs resolved.