Azriella Chmiel-Borders
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1 voteAzriella Chmiel-Borders shared this idea ·
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188 votes
The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.
If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.
1. Open Task Manager
2. In Details tab, locate 'Illustrator.exe'
3. Right click it and choose 'Create dump file'
4. Wait until the dumping process is complete and click 'Open file location' button
5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility
6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'
This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…
An error occurred while saving the comment Azriella Chmiel-Borders supported this idea · -
3 votes
An error occurred while saving the comment Azriella Chmiel-Borders commentedSame issue years later. Will this ever be fixed???? It's so basic for it to have flown under the radar all this time
Azriella Chmiel-Borders supported this idea · -
2 votes
An error occurred while saving the comment Azriella Chmiel-Borders commentedSame problem. It's been years now and this is still glitchy. when will it ever get fixed?
Azriella Chmiel-Borders supported this idea ·
Created a new document and it still is skipping one number (56) and duplicating one (59)! Is there no bug fix for this 2.5 years later??? If I do the option Lisa mentions, it does export ok but the file itself is still incorrect.