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Azriella Chmiel-Borders

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  1. 1 vote

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    Azriella Chmiel-Borders shared this idea  · 
  2. Artboards with the same number / missing number

    187 votes

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    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Azriella Chmiel-Borders commented  · 

    Created a new document and it still is skipping one number (56) and duplicating one (59)! Is there no bug fix for this 2.5 years later??? If I do the option Lisa mentions, it does export ok but the file itself is still incorrect.

    Azriella Chmiel-Borders supported this idea  · 
  3. 3 votes

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    Azriella Chmiel-Borders commented  · 

    Same issue years later. Will this ever be fixed???? It's so basic for it to have flown under the radar all this time

    Azriella Chmiel-Borders supported this idea  · 
  4. 2 votes

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    Azriella Chmiel-Borders commented  · 

    Same problem. It's been years now and this is still glitchy. when will it ever get fixed?

    Azriella Chmiel-Borders supported this idea  · 

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