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David O

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  1. When N key is pressed to get the Pencil, it says "an unknown error occured"

    6 votes

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    23 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The problem got 'solved' by unplugging a Dell monitor connected to MacBook Pro. Changing the resolution also helps.

    However, this is not a true solution, but a workaround. If you have this issue too — please vote and comment.

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    David O commented  · 

    Today, only rebooting the Macbook seems to help. This is costing me hours a week.

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    David O commented  · 

    Other tools continue to work.

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    David O commented  · 

    On Illustrator 28.0 on macOS 14.2.1 (as well as earlier versions), after a while (between minutes and hours) of working extensively with pen and a handful of other tools, heavily using layers:

    When selecting the pencil (via mouse click or the N button on the keyboard), and then moving the cursor on(to) the artboard, an error message is thrown and use of the pencil is impossible. None of the suggested help articles under "More Info..." help, but a restart of Illustrator will usually fix the issue for a little while.

    I have two windows open of the same file, one on an external monitor driven by the MacBook Pro (16-inch, 2019), and one on an iPad Pro connected via WiFi "Screen Mirroring". The lid of the MBP itself is closed.

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    David O commented  · 

    Same here. :-(

    David O supported this idea  · 

  2. Pencil Tool - unknown error - Illustrator 27.5

    5 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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  3. Re-draw line in the pencil tool, like in desktop

    93 votes

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    32 comments  ·  Illustrator (iPad) Feature Requests  ·  Admin →
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    David O commented  · 

    The absence of this pretty much renders the iPad version of Illustrator useless for me. I trace hand-drawn sketches when drafting maps, and need to "adjust"/correct my traces frequently. :-/

    David O supported this idea  · 

  4. Allow pencil to retrace a shape instead of creating a new one

    8 votes

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    0 comments  ·  Illustrator (iPad) Feature Requests » Tools  ·  Admin →
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    David O supported this idea  · 

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