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  1. 5 votes

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    We haven’t heard from you for a long time.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html .
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Regards,
    Mohit

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    Anonymous commented  · 

    I'm having the same issue. iMac (Retina 5K, 27-inch, Late 2015). Processor 4 GHz Intel Core i7 32 GB 1867 MHz DDR3. Graphics card AMD Radeon R9 M395X 4 GB. High Sierra 10.13

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  2. 4 votes

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    Anonymous shared this idea  · 
  3. 393 votes

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    Anonymous supported this idea  ·