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Ouzone

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  1. 87 votes
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    70 comments  ·  Illustrator Bugs » Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →

    We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications

    Please update to:

    • Illustrator (23.0.1)
    • Photoshop (20.0.1)
    • InDesign (14.0.1)
    • Bridge (9.0.1)
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    Ouzone commented  · 

    Same problem.. It is really frustrating!!

  2. 84 votes
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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Ouzone commented  · 

    1. Quit illustrator
    2. Delete all old (pre 2018) illustrator files and folders from library > Preferences
    3. Delete all old illustrator files and folders from library > Application support > Adobe
    4. Launch illustrator 2018

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    Ouzone commented  · 

    Upgraded to latest 2018 version but nothing changed. Downgraded to 2017 version - and everything works like a charm (I even got rid of the insufficient memory error).

    There's your workaround Ashutosh!

  3. 2 votes
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    5 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    Ouzone shared this idea  · 
  4. 1 vote
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    Declined  ·  0 comments  ·  Illustrator Bugs » File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
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