Anonymous
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2 votes
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment An error occurred while saving the comment Anonymous
commented
It has happened so far just when saving EPS files through both "Save AS" and "Save a Copy"
An error occurred while saving the comment Anonymous
commented
Also, after Force Quitting, unable to relaunch programs without complete hard reboot. Restart command does not work.
Anonymous
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11 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
We are closing the ticket due to lack of response.
If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.With Best Regards,
Raghuveer Singh
Illustrator TeamAnonymous
supported this idea
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9 votes
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorAn error occurred while saving the comment Anonymous
commented
Illustrator CC18 has been crashing about every other time I Save AS EPS files, and when it does, it freezes any other open CC programs. This is getting annoying...
Interestingly, it does appear to actually generate the file because after rebooting, the EPS in question is in my folder. But the entire process gums up the works completely.
Also, so far these are all pieces of a single project so they are all of a type, images that have vectors, type and bitmap elements that have clipping masks.