Karen
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1 vote
An error occurred while saving the comment Karen shared this idea · -
389 votes
the issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issueAn error occurred while saving the comment Karen commentedI'm having the same issue in El Capitan. Probably not only a High Sierra issue.
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4 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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1 voteKaren shared this idea ·
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1 voteKaren shared this idea ·
After some further investigation, I may have found the issue in regards to the fonts weirdness. The issue started when I was editing a file that I had previously created in AI CS5 which I had resaved to CC 2018. When I was editing the text in the resaved file, it was causing issues. However if I created new text boxes in CC 2018, the issue isn't recreated. Seems odd that something as simple as text boxes cannot convert properly. This is also the first time I've come across it as I've been updating a lot of my older files.