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3 results found

1. Clipping mask not working

   3 votes

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   2 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  Ashutosh Chaturvedi responded

   Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Anonymous shared this idea  ·  Jun 19, 2018

2. Syncing font from Typekit never works

   12 votes

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   5 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Resolved (Comments Open)  ·  Ashutosh Chaturvedi responded

   Thank you all of you who had contacted us. Here is the solution

   Kindly try the troubleshooting Steps mentioned on Link: https://helpx.adobe.com/typekit/kb/troubleshoot-font-syncing.html .
   If above mentioned link does not resolve your problem Kindly collect the logs as mentioned in the e link and get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   NOTE: For Myraid pro refer to the link: https://forums.adobe.com/thread/1638311

   Anonymous shared this idea  ·  Dec 16, 2017

3. Fonts Syncing

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   7 comments  ·  Illustrator (Desktop) Bugs » Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am closing the ticket due to lack of response.
   Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Ankit Goyal
   Illustrator Team

   Anonymous supported this idea  ·  Dec 16, 2017