Randi
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We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Randi commentedI'm having the same issue.
Not saving to Dropbox, just on to my hard drive.
Doesn't happen on every save of the same file. Seems pretty random.
"Can't finish previewing."
This is happening in Illustrator CC 23.0.2
I'm working on macOS Mojave 10.14.3
iMac Pro
2.3 GHz Intel Xeon W
128 GB 2666 MHz DDR4
Radeon Pro Vega 64 16368 MB