Anonymous
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35 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment -
5 votes
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Thanks & Regards,
RaghuveerAn error occurred while saving the comment Anonymous commentedI've spent 5 hours on a project that should have taken 45 minutes. Beach ball spinnnnnnnnnning and unresponsive/force quits. Painful and such a waste of time. HELP US!
Same for me.
2014 MacBook Pro 15 / OS 10.13.3
Illustrator CC18
Have an Eizo external monitor.
Files open as black. If I resize or drag to laptop and back, they are fine. Super annoying.