AI 2018 slow, unresponsive - unusable - Downgrade to 2017 instructions please
Jerky, unresponsive, unbearable lag time, clicks buggy. Simply unusable
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer
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ssij commented
This company its a joke
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bill commented
Same here... DON'T TEST THIS STUFF!
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Charlelie Jourdan commented
Same here - latest version (CC 2018)
on a MacBookPro 15" late 2013 - build 11,3
High Sierra 10.13.3
2.3Ghz Intel Core i7 - 16Gb RAM - Nvidia GT750M -
Anonymous commented
Hi, just downloaded trial yesterday, 5 days left (6 really) and all was smooth. That is until I launched iLLUSTRATOR which I need for our business graphic. Now it looks like it not only is slow, it brings my macbook Pro to a crawl. MBP 2016 2.5 Quad core. Tried most of things posted but it seems I am not alone. Any suggestions for something with same things so I can finish? Thanks
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Anonymous commented
Same issue. Unusable. I am afraid of the Intel's CPU patch. I hope Adobe will solve the problem soon.
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Anonymous commented
Problem started a week ago. Can't select objects, or lag time is very long. Unusable. Other CC progress seem fine. Granted I am not working on a very new MacBook Pro, but I was ready to buy a new computer. Doesn't sound like that will help. Anyone have a solution?
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Anonymous commented
Same issue! I even bought a new iMac and upgraded all the specs and still spinning beach ball for 5 minutes just opening the program, let alone using it. Literally unusable!! Tried using cc2015 on an OLD imac - twice as fast! Even wiped the computer clean and reinstalled everything from scratch - no improvement. Get your **** together adobe!
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Anonymous commented
I've spent 5 hours on a project that should have taken 45 minutes. Beach ball spinnnnnnnnnning and unresponsive/force quits. Painful and such a waste of time. HELP US!
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Osman commented
Same issue. Has anyone found a solution yet? Should I downgrade? Will appreciate any help.
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Anonymous commented
Same issue across Ps, Ai, Id and Acrobat. Go backward?
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Anonymous commented
Same thing for me. Illustrator never was fast. Now, even just moving text takes forever. What a buggy ****!
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Maus commented
Illustrator CC is soooo slow almost unusable .....getting very frustrated....remind me again how much I'm paying monthly
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Anonymous commented
Illustrator CC is litteraly unusable...working on high end PC and the lag and operation times are unbelievable...Photoshop is riddled with bugs...whats happening Adobe?
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Anonymous commented
I have a Retina MacBook Pro 15" (Mid-2014) with all the high-end specs and Illustrator CC 2018 made both my notebook and Illustrator UNUSABLE, EXTREMELY SLOW, SLUGGISH AND SLOW. AGAIN, YES. It looks like I’m using a cheap Windows computer — it’s ridiculous for the price I paid.
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Todd commented
I'm having the same issues across the board. AI, INDD, PSD now bring my Mac to a crawl. Had to ditch PSD 2018 because of lots of bugs, including display corruption issue.
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nozzle commented
Autotrace now takes about 5 times as long, I gave up and went for a nice walk…