Eric Shawver
My feedback
3 results found
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8 votes
I am closing the ticket due to lack of response.
Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.An error occurred while saving the comment -
56 votes
An error occurred while saving the comment Eric Shawver
commented
Same issue here. Happens at least once a day when I use Illustrator, Photoshop and/or InDesign.
AdobeLogs_20210111_135857_507-mac.zip
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35 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Eric Shawver
supported this idea
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An error occurred while saving the comment Eric Shawver
commented
Same here. Red screen every time when using secondary monitor (with Application Frame turned off).
Adobe Illustrator CC (22.1)
MacBook Pro (15-inch, 2017)
Processor 2.8GHz Intel Core i7
macOS High Sierra Version 10.13.3
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Similar issue here. Sometimes the icons (color swatches, outlined logos) are oversized and sometimes vastly reduced in size--unresponsive either way. Only wauy to "fix" it is to Quit/Restart Illustrator app.