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Dirk

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  1. 10 votes

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    9 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Dirk commented  · 

    Hi! My issue with Illustrator it's a bit different to the original description. I posted the crashing-issue on the Adobe forum in the Mac category and in the end they sent me here to post my comment.

    I'm working with a MacBook Pro 15-inch 2017 with Mac OS High Sierra 10.13.6 and Adobe Illustrator 22.1.
    The issue is that Illustrator crashes when I close a file that I'd opened by doubleclick while Illustrator was not running. This issue didn't occur in Illustrator 22.0.1.

    The only way to safely run Illustrator is starting it directly instead of doubleclicking an existing Illustrator file while the program is not running.

  2. 3 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

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    Dirk commented  · 

    Meanwhile I switched to a new MacBook Pro, running High Sierra.
    The Problem still remains. Frequently, when I close files or quit Illustrator, the programm freezes and the computer gets pretty hot.

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