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Kyra

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  1. Random line weight changing with rectangle shapes

    1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    Kyra shared this idea  · 

  2. Can't finish previewing. Could not complete the requested operation.

    772 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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    Kyra commented  · 

    I'm having the same issue.

    Kyra supported this idea  · 

  3. Bug in entering number values in transform panel

    76 votes

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    64 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

    If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

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    Kyra commented  · 

    I tried #2 on a couple different documents and it worked both times.

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    Kyra commented  · 

    I'm using the most recently AI CC2018 (22.1) on macOS High Sierra (10.13.4) and have been having this issue for a few months now. Multiple times a day for work I use this function. This is what I do:

    I want to create an outline centered around the graphic I've created. I make sure everything is centered in my 800x800px art board, select the shape (a rectangle made from the Rectangle Tool) and in the Transform panel type in: [X:]400px --> [press] tab --> [Y:] 400px --> [press] enter. The x value always is fine and stays at 400px, but the y value goes to a random number in the 700-800s.

    I would love for this issue to be resolved. Thank you for your time.

    Kyra supported this idea  ·