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Simon

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4 results found

  1. Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open

    12 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Simon shared this idea  · 

  2. Gradients Crashing Illustrator

    4 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Admin →
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    Simon commented  · 

    I am having similar trouble, seems to be related to the Layers palette. At least in my case, it only happens if the Layers palette is open and on-screen.

    Here is a video of a freshly re-installed Illustrator in a brand new user account crashing: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0

  3. Can't finish previewing. Could not complete the requested operation.

    773 votes

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    464 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

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  4. Live Corners should be more live

    51 votes

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    4 comments  ·  Illustrator (Desktop) Feature Requests » Tools  ·  Admin →
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    Simon supported this idea  ·