Gradients Crashing Illustrator
Every time I drag a color swatch, whether an existing swatch or eye-dropped, into my gradient panel, Illustrator crashes. I'm also having issues with my gradient sliders spazzing out when trying to drag them. It causes my program to freeze up. I have one file open and only five gradients in my file, so not enough to overload illustrator. It's making my job extremely hard to do. I have also restarted and tried re-installing illustrator.
Corey
shared this idea
This certainly is not a normal behaviour of Illustrator.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Mike
commented
Just wanted to 'SECOND' what Simon wrote: I'm experiencing this same issue but found that when I hid the Layers palette (following Simon's tip), the problem did not occur.
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Anonymous
commented
I'm having the same problem. I use a 10-core i9 and a dedicated rtx 2070 video card, memory at will ... even so it happens whenever I use the gradient.
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Simon
commented
I am having similar trouble, seems to be related to the Layers palette. At least in my case, it only happens if the Layers palette is open and on-screen.
Here is a video of a freshly re-installed Illustrator in a brand new user account crashing: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0