Illustrator 24.3 Crashing When Selecting Colours with the Layers Palette Open
See video: https://www.dropbox.com/s/j7hete8hhhe7mzv/Screen%20Recording%202020-09-11%20at%2014.34.23.mov?dl=0
Illustrator 24.3 crashes when changing the colour of a gradient handle if the Layers palette is open and on-screen. Video above is a freshly re-installed Illustrator in a brand new user account (macOS 10.15.6).
Simon
shared this idea
I am happy to share that we have fixed this bug in our latest release – 25.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Anonymous
commented
Similar thing for me - not dependent of the layers panel though. Just crashes when changing the solid colors of a gradient. Works fine if I change the colors by using the sliders in the color palette, but crashes if use a direct pick.
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Joost la Housse
commented
Unfortunately same issue here. Adobe Illustrator 24.3 crash during use gradient tool. Turn off the GPU setting in preferences didn't solve the problem.
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Ben Green
commented
Mine will also crash if I select an object with a gradient and then try to change to a solid colour in the palate.
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FOSTER
commented
I have had the same issue, along with slow performance.
I've installed a font manager. Same problem.
I have a new mac pro tower 2020, latest OS X, and updated Ai 24.3
This is costing me real loss of productivity. -
Rob Ch
commented
Yes same over here. Made a report at adobe. Started a week a go. Working in a Mac system version OS 10.15.6 + latest Illustrator update 24.3. Lost work and working hours.