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  1. Can't finish previewing. Could not complete the requested operation.

    776 votes

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    465 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Adminaishwarya (Admin, Adobe Illustrator) responded

    Thanks for raising this. We've looked into this issue from our side, but we're unable to reproduce the issue internally so far.

    If you're still seeing it, could you help us with a few details so we can dig in further?

    • Are you still facing the issue? (yes / intermittent / no longer)
    • Machine configuration — OS and version, GPU, and Illustrator version/build
    • Reproduction rate — does it happen every time, or only sometimes?
    • A screen recording of the issue as it happens, if you can capture one
    • The AI file you were working with when the issue occurred (feel free to share a stripped-down/anonymised version if the original is confidential)

    If the issue is 100% reproducible on your machine, we'd be happy to set up a short debug session with you.


    Thanks for your patience and for helping us track this down.


    Warm regards,

    Aishwarya G Gadodia

    Anonymous supported this idea  · 

  2. Bug in entering number values in transform panel

    76 votes

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    64 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.

    If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.

    An error occurred while saving the comment
    Anonymous commented  · 

    I have the same problem. and this bug still exists in CC2019(23.0), macOS Sierra 10.2.6.
    When I input X and Y values using keyboard (ex.1212→tab key→1212→enter), the panel sometimes returns wrong Y value. This occurs when I quickly switch the x-y value fields using tab key (but not always).
    I really would like the developer team to fix this issue.

    Here is a capture GIF. (Illustator's language is Japanese)
    https://drive.google.com/file/d/1UQlbUdFt0clVRMy7xfusImE1B6pyvaBe/view?usp=sharing

    Anonymous supported this idea  · 

  3. Transform Panel: Tabbing issue causes Y value to be ignored.

    3 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Anonymous supported this idea  ·