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  1. 10 votes

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    Hi All,

    Thanks for reporting this issue.
    We are getting response from users that they are able to resolve this issue via view→ show edges or show bounding box .

    In case you are still encountering this issue and unable to resolve via above provided workaround.
    Kindly provide us following information:

    1) Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file .
    2)Which version of Illustrator you are using.
    3) If you are using Adobe Illustrator 2020 , Could you kindly share your preferences folder with us in a zip file. You would be able to find the preferences folder in the below location:

    MAC: /Users//Library/Preferences/Adobe Illustrator 24 Settings (Kindly press Command + Shift + G and write ~/Library and ok and then go to preferences )

    Win: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator 24 Settings

    Kindly…

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    Anonymous commented  · 

    Having this issue too where sporadically objects will not scale (via normal method of using DS tool to grab corner of bounding box). The boxes are visible at the corners, but when I try to scale the image is grabbed and dragged from that point.
    This is affecting my images, text boxes, and vectors.
    Highly frustrating. @Illustrator please assist with fix

    Anonymous supported this idea  · 
  2. 447 votes

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    Anonymous supported this idea  · 

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