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Elliott

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  1. 8 votes
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    2 comments  ·  Illustrator Bugs » Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
    Elliott supported this idea  · 
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    Elliott commented  · 

    I too have this issue. Only started happening recently for me as well.

  2. 12 votes
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    21 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Elliott commented  · 

    Update: File was previously saved to CC, but I saved it to my desktop and now when I open it from there I get no error.

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    Elliott commented  · 

    Just started getting this error on a file I work on both at work and at home. So far the problem is only at home but I will see tomorrow when I return to work. It happens upon opening the file, and it happens when I select a group and try to center to artboard both vertically and horizontally.

  3. 36 votes
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    31 comments  ·  Illustrator Bugs » Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Elliott commented  · 

    Pinpointed the problem to gradient slider colors staying selected. (duplicated on both Mac & Windows)

    If you add a new color to the gradient slider manually, and then pull down on it to remove it, it will clear the selection.

    Ensuring that you manually add a color to the gradient slider and then remove it by pulling down on it before you select you next shape seems to be a way around this bug.

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    Elliott commented  · 

    When a shape is selected, and you pull a color from the swatches window to the gradient window, to make a gradient for the current shape, the previous shape selected (before this shape) reflects changes that you do on your new shape.

    For instance: You draw shape A, make a gradient set as Red-Blue on that shape. You now make shape B, and since the gradient window still displays your last gradient (Red-Blue) you drag green down from the swatches to the blue marker in the gradient window to make Red-Green. Now shape A is Red-Green as well.

    Locking the affected layer does not solve this.

    Elliott supported this idea  · 

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