Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
We are unable to reproduce this issue in house.
Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1)Is this Issue still happening on your machine on Latest version 23.0.3 ?
2)Can you kindly provide Test File via (File→Package)and open Info Panel & provide some video while repeating steps with which you are facing this issue and share with us.
It will help us to understand your issue more clearly and we can investigate this further.
Kindly share the requested information at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.
1 vote0 comments · Illustrator (Desktop) Bugs » Documents and Artboards · Flag idea as inappropriate… · Admin →
142 votes76 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →
This has been completed, and has available since June 2020 release (version 24.2)
Please go to Illustrator preferences > General > and select “Show/Hide Rulers” (refer attached screenshot). After checking this, if you hit ‘Show Rulers (Ctrl/Cmd + R)’, then the rulers will appear in every document (new and old), even after relaunching Illustrator.
Please update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
An error occurred while saving the commentRubén Arturo commented
It reminds me when we had to go to preferences just to change the radius for a square. No sense at all.
18 votes0 comments · Illustrator (Desktop) Feature Requests » Documents and Artboards · Flag idea as inappropriate… · Admin →
47 votes21 comments · Illustrator (Desktop) Feature Requests » User Interface · Flag idea as inappropriate… · Admin →
Please accept my sincere apology for the inconvenience the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 3). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.