Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentRav Norodom commented
I got mine fixed. Here's how:
1. Launch Illustrator and the error message appears. Just ignore it and let Illustrator finish its launching.
2. Now everything looks screwy because you don't see pallets. Just go to Workspace and reset it. Then all of your pallets are back.
3. Quit Illustrator and relaunch it. You won't see that error message again. Everything is back to normal.
151 votesRav Norodom supported this idea ·