Amanda
My feedback
2 results found
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8 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.An error occurred while saving the comment Amanda
supported this idea
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New document (File > New) window / dialog is blank / black / gray / empty
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75 votesAn error occurred while saving the comment Amanda
commented
Mac OS 10.14.3. I try to create a new document, several different ways. Each time I get an error message: An unknown error has occurred. I click okay to dismiss it and get the error again. I dismiss that and get an error that says : Can't create a new illustration. The command was cancelled.
This is not an idea, it's a bug.
Amanda
supported this idea
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Same here, but I get 2 different error messages. "An unknown error has occurred" and "Can't create a new illustration. The command was cancelled." This just happened to me, It's been working up to this point.
Illustrator 2019 OS Mojave. Mac Pro.