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Amanda

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  1. Illustrator CC2019 isn't allowing me to create new documents. At all.

    8 votes

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    7 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Amanda commented  · 

    Same here, but I get 2 different error messages. "An unknown error has occurred" and "Can't create a new illustration. The command was cancelled." This just happened to me, It's been working up to this point.

    Illustrator 2019 OS Mojave. Mac Pro.

    Amanda supported this idea  · 

  2. New document (File > New) window / dialog is blank / black / gray / empty

    75 votes

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    65 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Amanda commented  · 

    Mac OS 10.14.3. I try to create a new document, several different ways. Each time I get an error message: An unknown error has occurred. I click okay to dismiss it and get the error again. I dismiss that and get an error that says : Can't create a new illustration. The command was cancelled.

    This is not an idea, it's a bug.

    Amanda supported this idea  · 

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