8 votesRequest to Contact Support · AdminAnish Kumar (Sr. Lead Quality Engineer, Adobe Illustrator) responded
I am closing the ticket due to lack of response.
Please get in touch with us at email@example.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
An error occurred while saving the commentAmanda commented
Same here, but I get 2 different error messages. "An unknown error has occurred" and "Can't create a new illustration. The command was cancelled." This just happened to me, It's been working up to this point.
Illustrator 2019 OS Mojave. Mac Pro.Amanda supported this idea ·
1 voteAmanda shared this idea ·