Translate Ideas and Comments
Choose language:
There was an error during translation

Stefan Hammar

My feedback

  1. 97 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi All,

    We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
    Merry Christmas & Happy New Year 2020.

    We have tried to address this issue in our beta build of 24.0.2.
    Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Illustrator Team

    An error occurred while saving the comment
    Stefan Hammar commented  · 

    The issue seems to be the background save.
    When i disabled that, the long save times stopped and it works like before the upgrade to 2020

    An error occurred while saving the comment
    Stefan Hammar commented  · 

    UPDATE:
    Don´t understand why you need the file packed ? It happens on all files. The slowness I mean.
    And we have illustrator both on Windows maschines and Macs. Same problem on all.
    And las but not least it doesn't matter if we save it on the networks file server or as a local file o the computer.

    Stefan Hammar supported this idea  · 
    An error occurred while saving the comment
    Stefan Hammar commented  · 

    I also have the same issue. Takes forever to save an even empty artboard. And sometimes when you open a file the entire Illustrator becomes gray and all the menus and widows disappear I have to move the window or minimize to se the artwork..... I have tried to install the Prerelease 24.01 but the same problem still remains.
    I have a MacBook Pro 15 inch, 6 core i9, 32 GB and Mac OS Catalina 10.15.1

  2. 107 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    An error occurred while saving the comment
    Stefan Hammar commented  · 

    I have now reinstalled Illustrator and installed the prerelease. No change. Still get this message. And the saving of files still take forever..

    Stefan Hammar supported this idea  · 
  3. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Stefan Hammar commented  · 

    I have the same issue. And its not just in illustrator its also in Photoshop and indesign...
    Mackbook Pro 2018, i9, 32 Gb. Mac OS Catalina 10.15.1

    Stefan Hammar supported this idea  · 
  4. 40 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Hi All,

    We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
    Merry Christmas & Happy New Year 2020.

    We have tried to address this issue in our beta build of 24.0.2.
    Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Illustrator Team

    Stefan Hammar supported this idea  · 
  5. 863 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Stefan Hammar commented  · 

    To me it looks like Adobe isn't looking at this thread anymore.... Maybe we have to start a new one ?
    Its been on Need more info for over a year.

    Stefan Hammar supported this idea  · 

Feedback and Knowledge Base