Anonymous

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  1. 42 votes
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    18 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Please accept my sincere apology for the inconvenience the issue has caused. We do test our products thoroughly including running it through multiple beta testers and we really regret that this issue slipped past our quality checks.
    We have a fix and is available in the pre-release build. Please visit https://adobe.ly/1o2SDsg and get the latest build for version 23.0.5 (Build 3). While the build is prerelease this build is still of production quality. Please feel free to use/recommend it for your day to day activity.
    We would appreciate if you can give us the feedback on the correctness of the fix by pressing the Thumbs up button on the UserVoice page.

    Regards,
    Ankit Goyal
    Illustrator Team

    Anonymous supported this idea  · 
  2. 603 votes
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    408 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Anonymous commented  · 

    This worked for me: Edit > Preferences > Performance > GPU Performance (deselect)
    ...although it shouldn't have to be this way.

    Thanks to Anonymous on 3/19/2019

    Anonymous supported this idea  · 

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