Anonymous
My feedback
4 results found
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22 votes
Hi ,
Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
1. Machine details which can be found by :
WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .
MAC : Choose Apple menu > About This Mac.2. Version of Illustrator .
3.Kindly rename your Preferences folder placed in below location and share this folder with us .
MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator teamAn error occurred while saving the comment -
43 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.An error occurred while saving the comment Anonymous
commented
i have also had this now issue since the last update!
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997 votes
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An error occurred while saving the comment Anonymous
commented
i oftern need to design 8m wide documents! so 8000mm wide by 4000mm high would be perfect!
Anonymous
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147 votesAnonymous
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An error occurred while saving the comment Anonymous
commented
we need a way to store comon page sizes in the profiles, A4 and A3 are there but i also use A2, A5, A6 and various other standard sizes !
I ahve created a custom profile but it only stores a default paper size, and no options to add paper sizes... also the print paper size options are less than my new prifile!!!
since the latest update i cannot zoom out!
Im on a windows pc and by holding alt would normally zoom out, however its now giving me the hand logo to move the document! if i wanted that i would click on the hand menu and move the document!
how can we get zoom out working again?