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C. Clavo

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  1. Cursor won’t change when a tool is picked using keyboard shortcuts

    39 votes

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    31 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Admin →
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    C. Clavo commented  · 

    This is so annoying, changing the UI scale fixed it for me. I had to change it, then change it back to what I wanted. Then it started working again.

    C. Clavo supported this idea  · 

  2. empty progress dialog

    7 votes

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    7 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Thanks for reporting the issue. We have tried the scenario and failed to reproduce it,it would be helpful if you could provide some more information-

    Is this happening on win 7 only?

    Have you tried cleaning the preferences and re launching the application?Does that solve the issue.

    Have you encountered this issue with the latest Illustrator build?

    Thanks
    Anish Kumar

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    C. Clavo commented  · 

    Hi ritika patel(Illustrator team) please read our comments. Only one user reported this on Win 7, all the others experienced the problem in Macs and also we reported the specifics: OS, machine, versions, etc.

    With regards to my own experience, for the time being I'm not seeing the issue any more after the last update.

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    C. Clavo commented  · 

    https://barcelogroup-my.sharepoint.com/:i:/g/personal/c_clavo_barcelo_com/EWzjySolEhdKnp4lbD-K2OMB6IC_taKPC0av8KRMSHI3xg?e=LEgh4f

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    C. Clavo commented  · 

    I'm having this on an iMac 27" Retina 5K, 27-inch, 2017 using Macos Mojave 10.14.4 and it is very, very annoying. I'm using Illustrator 23.0.3

    C. Clavo supported this idea  · 

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